Lai and Associates

Innovative IT Solutions, Effective Communications
Custom Built to Meet your Individual Needs

Multi-media Solutions

Need a communications strategy, social media plan, corporate video, live streaming for town halls or AGMs? From branding support to technical execution, we develop custom communications for your business.

Technology Solutions

As a proud Microsoft Cloud Solutions Provider (CSP), we deliver managed services, custom solution development, and cloud adoption, that allow you to operate at full efficiency and capture every opportunity. We are a direct Microsoft license reseller.

Knowledge Solutions

Let us re-engineer how you deliver training. We have the tools, systems, and expertise to build you a custom e-learning solution and/or help you evolve your learning culture through best-in-class content development.

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What They Say

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“A very professional, organized and coordinated team. Their expertise and dedication have been instrumental in driving our projects forward. They consistently go above and beyond to solve problems, often anticipating our needs before we even voice them. The team is incredibly responsive, always ready to tackle challenges with a positive attitude. Their collaboration and communication skills make it easy for everyone to stay on the same page. Plus, their innovative solutions have significantly improved our processes.”
Lemoi PetersCorporate Executive Assistant | Parkdale Queen West Community Health Centre

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"It was a pleasure working with the Project Team at Lai and Associates during Microsoft Office 365 migration project. The migration project was a complex merging three organizations to a single domain and migrate three O365 environments into single tenant. They use staged migration to migrate all mailboxes to single Microsoft Office 365 environment. They also provided all necessary communication templates and material needed. Pre and post technical support were excellent. I will strongly recommend Lai and Associates for any similar migration projects."
Ram ShankarChief Information Officer | Compass Community Health

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"The process of transitioning from a traditional file server to a cloud-based option seemed daunting, but the team at Lai made it so easy. They were available to answer all of our questions, provided resources to support training our team members, and kept us informed at every step of the process. Would highly recommend!"
Lauren BeerAdministration Lead | Health Zone NPLC

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"Lai and Associates didn't just deliver a board of directors portal tailored to our organization—they also demystified the technology, guiding us every step of the way. Their team invested time to understand our needs, ensuring the solution was a perfect fit. With their patient training and easy-to-work-with staff, we're now navigating our custom portal with confidence, enhancing our governance with every click."
Becci BennettExecutive Assistant | Central Community Health Centre

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"Thank you so much for the smooth transition. Appreciate it."
Hemanth NamburiData/IT Analyst + Privacy Lead | Niagara Falls Community Health Centre

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“Engaging with our residents and stakeholders is one of our highest priorities, and Lai & Associates has helped us successfully do so in a polished and professional manner. Without question, Basil Lai is adept in leveraging his skills, experience, and technology in the digital arena.”
Mark GuintoDivision Head, Public Affairs & Corporate Communications | City Of Pickering

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Lai and Associates came together with the team at PQWCHC to combine a Zoom broadcast experience, a top-notch filming operation, and professional communications preparation (including a script and a dry run) to launch the event without a hitch.
“We needed to make it simple, easy to navigate. That was the beauty of working with Lai and Associates,” Robertson says, “They created movie production quality. With the click of a button, you’re in. Our members were like, ‘I can’t believe this is Parkdale Queen West!’”
Angela RobertsonExecutive Director | Parkdale Queen West Community Health Centre