Lai & Associates helps organizations manage Microsoft licences with a practical, consulting-led approach. As a Microsoft Cloud Solutions Provider (CSP), we review your tenant, identify opportunities to improve licensing, recommend the right subscription structure, and help your team get more value from the Microsoft tools you already use.

Whether you need support in Canada or the United States, our team can help you optimize your Microsoft 365 environment and designate Lai & Associates as your Microsoft partner of record.

Make Microsoft 365 Work Better for Your Organization

Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and the broader Microsoft 365 suite are familiar to most teams. But familiarity does not always mean the platform is being used efficiently.

Many organizations are paying for licences they do not fully use, missing features that could improve productivity, or managing subscriptions without a clear long-term plan. Licence management helps answer important questions:

  • Are you paying for the right Microsoft 365 licences?
  • Are users assigned to plans that fit their actual role and needs?
  • Are there opportunities to reduce unnecessary spend?
  • Can your organization protect pricing by locking in subscription rates?
  • Are your teams using the apps and services available to them?
  • Do you have the right partner supporting renewals, changes, and adoption?

Lai & Associates brings licensing strategy together with hands-on Microsoft consulting so your technology supports the way your organization works.

Contact Customer Success
Microsoft Solutions Partner Lai and Associates

What Our Microsoft Licence Management Includes

Our licence management process starts with understanding your organization, your Microsoft tenant, and your current subscription structure. From there, we provide clear recommendations that connect cost, productivity, security, and adoption.

Microsoft tenant review to understand your current licensing environment
Licence optimization recommendations based on actual user needs and business requirements
Subscription planning for Microsoft 365, Teams, SharePoint, Outlook, and related services
Adjusted rate review to identify opportunities for better pricing or subscription alignment
Price protection planning with options to freeze pricing for up to three years on eligible subscriptions
Partner-of-record onboarding so Lai & Associates can support your Microsoft relationship
Adoption and deployment support to help your team use the tools included in your subscription
Ongoing consulting guidance as your technology needs evolve

Buying from a Microsoft Direct Partner

Buying Microsoft 365 online is easy. Knowing what to buy, how to structure it, and how to get your team using it well is where many organizations need support.

When you work with Lai & Associates, you get a Microsoft consulting partner behind your technology decisions. Our Products team helps you move beyond basic subscription purchasing into a more strategic approach that includes solution planning, deployment, adoption, customization, and long-term support.

As a Microsoft CSP, Lai & Associates can help your organization:

  • Review your current subscription pathway
  • Understand whether your licensing structure still fits your needs
  • Add Lai & Associates as your Microsoft partner of record
  • Support users during Microsoft 365 deployment and adoption
  • Plan future Microsoft services around your operations, security, and growth needs

Microsoft technology continues to evolve. Your licensing strategy should evolve with it.

Designating Lai & Associates as Your Microsoft Partner of Record

Designating Lai & Associates as your Microsoft partner of record allows our team to support your Microsoft relationship while keeping your organization in control.

This is a non-exclusive relationship. If you already have an existing Microsoft partner or prefer to maintain your current subscription pathway, you can still review your options and make the choice that fits your organization best.

The onboarding process is simple:

1

Confirm your customer details

Start by reviewing your Microsoft customer profile in the Microsoft Admin Center. Confirm details such as the organization name, primary contact, billing information, and administrative contact email.

2

Accept the partner invitation

Use the correct regional invitation link to add Lai & Associates as your Microsoft partner of record. Once accepted, our team can help review your tenant and provide recommendations for licensing, subscriptions, and adoption.

Microsoft Partner Support for Canada

Lai & Associates provides Microsoft partner-of-record support for organizations in Canada and Saint Pierre and Miquelon.

Before accepting the invitation, confirm your customer details in the Microsoft Admin Center, including the correct contact person, email address, and billing details.

Canada service team links:

Microsoft Partner Support for the United States

Lai & Associates also supports organizations in the United States and US territories.

As with the Canadian process, start by confirming your Microsoft customer details in the Microsoft Admin Center. Then accept the regional partner invitation so Lai & Associates can be added as your Microsoft partner of record.

United States service team links:

Frequently Asked Questions

What is Microsoft licence management?

Microsoft licence management is the process of reviewing, organizing, and optimizing your Microsoft subscriptions so your organization has the right licences assigned to the right users. It helps reduce waste, improve planning, and make sure your team is getting value from Microsoft 365.

What is a Microsoft CSP?

A Microsoft Cloud Solutions Provider, or CSP, is a Microsoft partner that can help organizations purchase, manage, and support Microsoft cloud services. Lai & Associates combines CSP support with consulting guidance, tenant review, adoption planning, and Microsoft 365 optimization.

What does it mean to add Lai & Associates as our partner of record?

Adding Lai & Associates as your Microsoft partner of record allows our team to support your Microsoft licensing relationship and provide guidance on subscriptions, tenant configuration, and adoption. It does not prevent your organization from maintaining other Microsoft relationships.

Can Lai & Associates help us reduce Microsoft 365 costs?

Yes. A tenant and licence review can identify unused licences, mismatched subscription levels, renewal planning opportunities, and price protection options. The exact savings depend on your current Microsoft environment and subscription structure.

Can you help with Microsoft 365 adoption after licences are purchased?

Yes. Licence management is only part of the process. Lai & Associates can also help with deployment, app adoption, user guidance, and customization so your team gets more value from Microsoft 365.

Do you support both Canadian and US organizations?

Yes. Lai & Associates provides Microsoft partner support for Canada, Saint Pierre and Miquelon, the United States, and US territories. The correct partner invitation link depends on your region.

Request a Microsoft Licence Review

If your organization is unsure whether its Microsoft licences are properly structured, Lai & Associates can help. We will review your tenant, identify opportunities, explain your options, and help you decide whether adding Lai & Associates as your Microsoft partner of record makes sense.