Customer Success Associate

As a Customer Success Associate, you will support the Customer Success Lead by implementing strategies to enhance customer engagement and satisfaction. This role involves reporting sales and client interactions to the Customer Success Lead, driving sales and client care through IT projects from assessment to project kick-off and toward completion.

IT Security and Managed Services Associate

This role involves working closely with the Customer Success Lead, the Development team, and the IT Solutions team to ensure the security and efficiency of our clients’ IT environments. Bilingual proficiency in English and French is essential to cater to our diverse client base. This role is primarily based in our office in Pickering or other locations as required. 

Hardware Sales Associate

This role involves working closely with the Customer Success Lead and the IT solutions team. You will be responsible for implementing sales strategies, reporting sales and client interactions, and ensuring a seamless customer experience.

What you can expect from us

We are committed to providing an inclusive culture.

1

Remote or Hybrid.

We've welcomed our team to continue to work in a hybrid model, with team collaboration days mixed in with remote work days.
2

Shared internet bills

We’ll pay for half of your internet bill. Working remotely means having the tools to do your job.
3

Group coverage

We offer a competitive health benefits plan to all full time employees.