Customer Success Information Coordinator

The Customer Success Information Coordinator ensures customers have a smooth, value‑driven experience across their lifecycle while keeping IT Solutions projects organized, visible, and on track. You’ll translate customer needs into actionable tasks, maintain accurate information and documentation, and provide timely data reporting that helps leadership make data‑driven decisions. 

Customer Success Associate

As a Customer Success Associate, you will support the Customer Success Lead by implementing strategies to enhance customer engagement and satisfaction.

This role involves reporting sales and client interactions to the Customer Success Lead, driving sales and client care through IT projects from assessment to project kick-off and toward completion.

Microsoft Certified Trainers

Join our network of exceptional MCT partners to support future training engagements both virtual and in‑person with small and mid‑sized organizations to large enterprises across the Greater Toronto Area (GTA). 

An exciting opportunity to collaborate with a growing MSP, deliver high‑value training experiences for Microsoft 365. 

What you can expect from us

We are committed to providing an inclusive culture.

1

Remote or Hybrid.

We've welcomed our team to continue to work in a hybrid model, with team collaboration days mixed in with remote work days.
2

Shared internet bills

We’ll pay for half of your internet bill. Working remotely means having the tools to do your job.
3

Group coverage

We offer a competitive health benefits plan to all full time employees.