Lai and Associates

Innovative IT Solutions, Effective Communications
Custom Built to Meet your Individual Needs

Let's start innovating.
Multi-media Solutions

Need a communications strategy, social media plan, corporate video, live streaming for town halls or AGMs? From branding support to technical execution, we develop custom communications for your business.

Technology Solutions

As a proud Microsoft Cloud Solutions Provider (CSP), we deliver managed services, custom solution development, and cloud adoption, that allow you to operate at full efficiency and capture every opportunity. We are a direct Microsoft license reseller.

Knowledge Solutions

Let us re-engineer how you deliver training. We have the tools, systems, and expertise to build you a custom e-learning solution and/or help you evolve your learning culture through best-in-class content development.

What They Say

“Engaging with our residents and stakeholders is one of our highest priorities, and Lai & Associates has helped us successfully do so in a polished and professional manner. Without question, Basil Lai is adept in leveraging his skills, experience, and technology in the digital arena.”

Mark GuintoManager, Public Affairs & Corporate Communications | Office of the Mayor | City Of Pickering

“Working with Rondha and the Lai and Associates team allows us to run a functional IT department. From strategy, design, implementation and support to internal communications, they optimize how we do business.”

Dean GibbVice President, Information Technology | AirBoss of America Corp.

Pearl Operational Design Inc. partnered with Lai and Associates for corporate and client projects. Their consultants bring strong technical abilities and develop effective solutions that enable organizational efficiency. They demonstrate a commitment to building client knowledge through well designed training platforms and engaging delivery. Staff feel supported in how they quickly respond to addressing issues, and appreciate their professional, collaborative approach.

Hazel LordManagement Consultant | Pearl Operational Design, Inc.

Who We Are

Rondha Ramdeo-Lai

Rondha Ramdeo-Lai

Lead Consultant | Microsoft 365 Champion of Change

With a background in IT solutioning and digital enablement, Rondha works with her clients to create processes that replace manual activities, reducing and simplifying workloads, improving efficiency, and saving valuable time and resources. A passionate champion of change and project management Rondha's at her best in the thick of a client's challenges, building strategies and delivering solutions.

Basil Lai

Basil Lai

Lead Consultant | Communication and Instructional Design

Basil’s talents reside in video production, sound engineering, events, corporate communications, and engagement strategy development. Building on his successes as the founder of Basil Lai Entertainment in the Caribbean, Basil has expertly executed corporate communications, municipal resident engagement, and digital adoption strategies for Canadian clients over the past five years.

Available positions

Be a part of our next innovation

At Lai and Associates, we build customer-centric solutions for our clients. Our biggest asset is our growing team, comprised of full-time employees and superstar associates.


M365 Administrator/ Junior Consultant

IT Help Desk

Delivering Managed Services for our Microsoft CSP clients

IT Project Coordinator

Responsible for level 1 and 2 task management


Office Administration and Executive Assitant

Our Insights

Corporate Communication

Virtual AGM Strengthens Community Ties – Using Microsoft Teams or Zoom

"Executive Director Angela Robertson, delivers a key point to online audiences"When you think of a…
About Our Associates

Building Her Stories One Frame At A Time – Meet Srishti

Lai and Associates' multi-talented video editor  Srishti began her studies in film and TV at Sheridan College and…
Cloud Solutions Provider

Switching from one CSP to another? Follow these steps.

How to ensure no impact to the user or the IT team.Moving your entire organization…

Contact Us.

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