Lai and Associates
Innovative IT Solutions, Effective Communications
Custom Built to Meet your Individual Needs
“Engaging with our residents and stakeholders is one of our highest priorities, and Lai & Associates has helped us successfully do so in a polished and professional manner. Without question, Basil Lai is adept in leveraging his skills, experience, and technology in the digital arena.”Mark GuintoDivision Head, Public Affairs & Corporate Communications| City Of Pickering
“Working with Rondha and the Lai and Associates team allows us to run a functional IT department. From strategy, design, implementation and support to internal communications, they optimize how we do business.”Dean GibbVice President, Information Technology | AirBoss of America Corp.
Pearl Operational Design Inc. partnered with Lai and Associates for corporate and client projects. Their consultants bring strong technical abilities and develop effective solutions that enable organizational efficiency. They demonstrate a commitment to building client knowledge through well designed training platforms and engaging delivery. Staff feel supported in how they quickly respond to addressing issues, and appreciate their professional, collaborative approach.Hazel LordManagement Consultant | Pearl Operational Design, Inc.
Lai and Associates came together with the team at PQWCHC to combine a Zoom broadcast experience, a top-notch filming operation, and professional communications preparation (including a script and a dry run) to launch the event without a hitch.Angela RobertsonExecutive Director, Parkdale Queen West Community Health Centre
“We needed to make it simple, easy to navigate. That was the beauty of working with Lai and Associates,” Robertson says, “They created movie production quality. With the click of a button, you’re in. Our members were like, ‘I can’t believe this is Parkdale Queen West!’”
“We sent out a request for proposal with several components. And Lai and Associates were the only ones that came back addressing most of those components.”Taran SambiEconomic Development Coordinator | Invest Durham
“The work that Lai and Associates did on the day [of our event] was, I think, flawless. There was not one mistake.”
At Lai and Associates, we build customer-centric solutions for our clients. Our biggest asset is our growing team, comprised of full-time employees and superstar associates.
With a background in IT solutioning and digital enablement, Rondha works with her clients to create processes that replace manual activities, reducing and simplifying workloads, improving efficiency, and saving valuable time and resources. A passionate champion of change and project management Rondha's at her best in the thick of a client's challenges, building strategies and delivering solutions.
Basil’s talents reside in video production, sound engineering, events, corporate communications, and engagement strategy development. Building on his successes as the founder of Basil Lai Entertainment in the Caribbean, Basil has expertly executed corporate communications, municipal resident engagement, and digital adoption strategies for Canadian clients over the past five years.